Privacy Policy

1. Introduction

Welcome to Carat One ("we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and safeguard the information you provide when using our diamond trading and inventory management application.

2. Information We Collect

To provide and improve our services, we may collect the following types of information:

• Account Information: Name, email address, business name, phone number, and login credentials.
• Business Data: Inventory entries, carat stock, invoices, purchase records, expense logs, broker and party details, and tax-related information you input into the app.
• Device & Usage Data: Device model, operating system, app version, crash logs, and anonymous usage analytics that help us improve performance.
• Optional Inputs: Profile photos, business logos, and any documents you choose to upload for invoicing.

3. How We Use Your Information

Your information is used solely to operate and improve Carat One:

• To provide core features such as inventory tracking, invoice generation, and reporting.
• To sync your data securely across your devices when you sign in.
• To diagnose technical issues and prevent fraud or unauthorized access.
• To send essential service notifications, updates, and support responses.
• To comply with applicable legal and regulatory obligations.

4. Data Storage & Security

Your business data is encrypted both in transit and at rest. We use industry-standard security practices, including encrypted backups, restricted access, and authenticated cloud storage. While no system is 100% impenetrable, we continuously work to safeguard your data and respond promptly to any potential security incident.

5. Sharing of Information

We do not sell, rent, or trade your personal or business information. Your data may only be shared:

• With trusted service providers (such as cloud hosting and analytics) who are bound by strict confidentiality obligations.
• When required by law, court order, or government regulation.
• To prevent fraud, abuse, or threats to the safety of users.

6. Your Rights & Choices

You retain full ownership of your business data. At any time you may:

• Access, edit, or delete your account information from the app.
• Export your invoices, inventory, and reports as PDF or other supported formats.
• Request permanent deletion of your account and associated data by contacting us.

7. Data Retention

We retain your data only for as long as your account is active or as needed to provide our services. After account deletion, residual backups are purged within a reasonable timeframe in accordance with our backup cycle.

8. Children's Privacy

Carat One is intended for business use and is not directed to individuals under the age of 18. We do not knowingly collect information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated through the app or via email. The "Last Updated" date above always reflects the current version.

10. Contact Us